This Contact Us page gives Ltvgx ceramic mug customers one verified place to find the store operator, support schedule, email address, telephone number, physical business address, ABN, and ACN.
OUR IDENTITY
Legal Business Name: AIRMEX PTY LTDStore Name: Ltvgx
Physical Business Address: Gordon, NSW 2072, Australia
ABN: 54 697 258 209
ACN: 697 258 209
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@ltvgx.shopBusiness Phone Number: +61 434 049 748
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Customer messages are reviewed during the support hours above. If a request involves shipping, return inspection, payment verification, damaged goods, or carrier review, we may ask for extra order details before the case can be completed. For a mug question, identify the SKU and note whether the request concerns capacity, body shape, rim, handle clearance, thumb rest, foot ring, glaze boundary, lid fit, spoon, delivery condition, inspection, hand washing, drying, storage, or a missing component. Please do not fill, wash, heat, chill, or use a non-defective mug while a return request is being reviewed.